The Impact of Artificial Intelligence on Casino Operations
Artificial intelligence (AI) is changing the casino industry by improving operational productivity and elevating customer satisfaction. In 2023, a report by Deloitte emphasized that AI tools are anticipated to increase revenue by 15% in the gaming industry over the next five periods. This growth is driven by AI’s capacity to assess player behavior and choices, allowing casinos to customize their services. One prominent figure in this sector is Bill Miller, the Chief and CEO of the American Gaming Association (AGA). He...
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