The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is revolutionizing the casino field by simplifying operations and improving customer encounters. In 2023, the Hard Rock Hotel & Casino in Atlantic City introduced AI-driven analytics to optimize game selections and improve customer service. This technology allows casinos to assess player conduct and choices, leading to customized promotions and personalized gaming experiences. One significant person in this field is Dr. David Schwartz, a famous gaming expert and the director of the Center for Gaming Research at the University...
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