The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is revolutionizing the casino industry by boosting operational effectiveness and improving customer experiences. In 2023, the Hard Rock Hotel & Casino in Atlantic City adopted AI-driven insights to enhance game offerings and tailor marketing tactics. This shift has led to a documented 15% increase in customer participation, showcasing the promise of AI in generating revenue. One notable person in the AI integration within casinos is David Schwartz, the ex director of the Center for Gaming Studies at the...
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